QF Transport Pty Ltd.Customer Service Charter

  • We at QF Transport are committed to bringing you the best possible service at a reasonable price. We promise to make our rates available to you at any time in a way that is easy for you to understand and with absolutely no hidden charges.
  • We will always strive to give you the personal service that you deserve, and to train all our staff so that the person who answers your call is equipped with the skills to help you.
  • Our staff have available to them countless years of combined experience in the transport industry and we will use this experience to help you with any request.
  • We will always treat your clients as if they were our own! We understand how valuable your customers are to you and how important our image is when we are representing you by transporting your goods. We understand all this because that is how we feel about our clients; we value our clients like you value yours.
  • We will provide you with a quality transport service using trained professionals with all the tools and experience to carry out the job to your requirements and your satisfaction. We at QF Transport always put Quality First!
  • We will never compromise on safety. All of our employees are educated in the safe operation of their vehicles and safe conduct in general when on your worksite. We will always put safety first.
  • We will strive to provide you with the right vehicle for the right job every time. We have a range of vehicles available and trained professionals taking your calls to ensure your questions are answered correctly and you are given the best possible service
  • We promise to take your calls within the shortest possible time, not leave you hanging on the line.
  • We promise that when you call QF Transport that you will be answered by a person who will be able to help you with your call. We will never cut corners by having you speak to a machine and following prompts.
  • Should you for any reason have a complaint or concern about our service, our trained staff are only too happy to receive your call. Your concerns are our concerns and we are very much interested in what you have to say.
  • All of our vehicles are kept in top condition to ensure that your goods are delivered in a timely manner.

Testimonials

“On behalf of our company I would like to thank you for the level of service provided to this organization over the past 3 years. It is rare also, within the industry to deal with a transport operator that has the can do attitude”
John - Construction Supplies Company

“QF Transport is our preferred transport company for moving our freight around Perth metro and on occasions to the outer suburbs of Mandurah and East of Perth.

I have found QF Transport to be a professional operation supplying reliable drivers and vehicles, they have a can do and honest approach to the realism of vehicle time management. I would recomend QF Transport as an excellent transport provider”

Natalie - Engineering Company

“As the manager of a Metal Fabricating Company, I have used QF Transport as our transport provider for the past four years. In which time the team at QF Transport have delivered excellence in service and quality. Our business demands special requirements with the transportation of heavy steel and QF Transport have provided the equipment and knowledge to safely and efficiently deliver our products. Well done to the team at QF for doing a great job.”

Brad - Metal Fabricating Company